LAST UPDATED · 7 OCTOBER 2026
Terms & Conditions
By using arqalbi.com or the AR QALBI Android app, you agree to these store terms.
1. Product information
We aim to display accurate names, photos, prices, colours and sizes. Screen colours and supplier details may vary slightly. Partner-catalogue availability is confirmed before dispatch.
2. Orders
Adding a product to cart does not reserve stock. An order becomes accepted only after AR QALBI confirms the product, price, delivery address and payment method by WhatsApp, phone or another stated channel.
3. Delivery
Our normal estimate is home delivery within 2–3 working days after confirmation. Remote locations, holidays, courier conditions or stock verification may require additional time. Any delivery charge is confirmed before dispatch.
4. Payment
Cash on Delivery may be available. bKash, Nagad or other manual-payment methods are accepted only after official confirmation. Never share a PIN, password or one-time code. Card payment is not active until an approved payment gateway is visibly connected.
5. Returns and problems
Inspect your order promptly. If an item is damaged, incorrect or materially different, contact support with the order reference and clear photos as soon as possible. Eligibility and the available solution depend on product condition and the confirmed return instructions.
6. Customer accounts
The current account feature is device-local. You are responsible for protecting access to your phone and account password. You can permanently delete the account and associated local data through Account settings or the public Delete Account page. AR QALBI may introduce secure cross-device accounts in a later version.
7. Acceptable use
Do not misuse the website or app, attempt unauthorized access, interfere with the service, copy protected content for commercial use or place fraudulent orders.
8. Service availability
We may update products, prices, features or these terms. Temporary interruption may occur for maintenance, hosting, network or supplier reasons.